C3: Single Point of Success

Ncompass is pleased to present our revolutionary new customer assurance program: Continuous Customer Care or C3. Designed from the ground up to provide you with a single point of success, C3 covers all your NetSuite needs from traditional technical support to customizations and additional training. We've put everything you need into one all encompassing plan to allow you to get the most out of your NetSuite Solution.

Unlike traditional customer support plans that provide you with break/fix support and bug fixes, C3 gives you access to everything you need during the lifespan of your NetSuite implementation. Ncompass gives you the ability to utilize your plan for a variety of services across the continuous care spectrum including tech support, custom report creation and modifications, training, and more. You can even use your plan towards workflow and process automation customizations.

Ncompass and C3: The Solution of Choice

NetSuite powers your business with enterprise-class Accounting, Customer Relationship Management and Ecommerce, and Ncompass recognizes how critical these applications are to the success of your business. Throughout your entire NetSuite implementation, Ncompass partners with you every step of the way to deliver an exclusive solution that mirrors your business processes.

By managing all aspects of the implementation process, Ncompass collects critical data outlining your key business goals and requirements, installation procedures and system configuration, and the business rules ad logic behind that configuration. This critical information delivers unprecedented visibility into your personalized NetSuite implementation and provides Ncompass with the unique ability to effectively manage your NetSuite Solution lifecycle and deliver key services to ensure your success.

View C3 Data Sheet